How Can We Help You?
Need assistance with your order, score downloads, or choir licensing? We are here to help! Browse our frequently asked questions below or reach out directly to our support team.
Frequently Asked Questions
How do I receive my purchased music files?
Immediately after completing your checkout, you will see direct download links on your order confirmation screen. You will also receive an automated email receipt containing your download links. Additionally, your files are saved permanently in your My Account portal under the Downloads tab.
What file formats are included in each arrangement package?
Each full arrangement package includes:
- Printable PDF Scores (Standard Notation)
- Tonic Sol-fa notation guides & harmonic charts
- Individual SATB vocal practice stems (MP3/WAV audio)
How does choir licensing work?
A standard score package grants digital access and print permission for your single choir, vocal group, or ensemble. Re-selling, sharing, or publicly redistributing digital files outside your immediate group is strictly prohibited.
What should I do if my download link fails or expires?
Simply log into your My Account portal at any time to re-download your files. If you run into technical issues or need your download limit reset, send your order details to admin@musebiz.uk and our team will resolve it promptly.
Direct Contact & Support
Have a custom inquiry, arrangement request, or technical question?
Email: admin@musebiz.uk